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Confidentialité et sécurité
 GENERAL CONDITIONS OF SALE TRAINING          _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194- bb3b-136bad5cf58d_ 

These General Terms and Conditions of Sale (GTC) apply, without restriction or reservation, to all sales of training courses offered by IFS (THE SAVONNERIE TRAINING INSTITUTE), a subsidiary of AIRMEITH SAVONNERIE DE CAYLUS.


They can be printed and kept by the customer (also called hereafter "buyer" or "customer"). Consequently, the fact for the customer to order a training course offered for sale implies full and complete acceptance of these General Conditions of Sale, which the customer acknowledges having read prior to his order.

1. The purpose of these general conditions is to define the rights and obligations of the parties in the context of the sale of Training offered to any potential professional or non-professional client, natural or legal person, by IFS, having its registered office at 13 rue du château 82160 CAYLUS, registered with the RCS of Montauban under number 828 928 044. They are subject to French law. Declaration of activity registered under number 76820099982  with the prefect of the Occitanie region. This registration does not constitute State approval.

2. Unless there is a special written agreement with the customer, the placing of any order implies, on the part of the buyer, the unreserved acceptance of these general conditions of sale.
These conditions of sale shall prevail over any other general or specific conditions not expressly approved by IFS by written agreement.

In the event of modification of these general conditions of sale, the new conditions will be opposable from their date of update.

2.1. The Training courses offered are those listed in the catalog published on the IFS website at the address:

In accordance with Article L 111-1 of the Consumer Code, the potential customer must be able to read the essential characteristics of the products before taking the final order. The characteristics and contents of the programs of the various Trainings are established by IFS and presented on the IFS website.

2.2. The training offered is only within the limit of available places. IFS reserves the right to postpone or cancel the training if the number of registered participants is insufficient to allow its educational conduct. In this case, it informs the customers as soon as possible.

2.3. The transmission by the client to IFS of the order form or any other signed registration document by any means whatsoever (paper, internet) implies the client's and clients' adherence to the IFS Internal Rules. In accordance with Articles R.6352-2 and L.6352-3 et seq. of the Labor Code, the Internal Regulations apply to all clients received, even when the training action takes place in external premises made available to them. arrangement.

3.1. Our prices are in Euros (€), subject to typographical and display errors.  VAT not applicable, art. 293 B of the CGI. Any change may be reflected in the prices.

3.2. Any final registration will be made against certainty of payment (check with order, bank transfer, payment in cash, credit card). It should be noted that payment by check leads to an extension of the registration deadline, registration only being fully effective once the buyer's check has been cashed and subject to places still being available. In accordance with Article L.6353-6 of the Labor Code, the payment of the balance for the Client who is a natural person (i.e. the beneficiary undertaking training on an individual basis and at his own expense) gives rise to a staggering of payments as and when as the training action unfolds. Registration will therefore be considered final for the Customer who is a natural person when IFS is in physical possession of the check(s) for payment of the balance, not yet cashed.

3.3. Any other payment condition is subject to the prior and express agreement of the management of IFS. Payments are made in cash, no discount can be granted.


3.4. The prices of the courses are those appearing on the tariffs in force or on the commercial proposal for specific actions. Rates are subject to change if economic variations make it necessary. They include the animation costs and the course materials given to each client. Certain specific documents (publications, books, standards, etc.) may be subject to additional invoicing. Travel, accommodation and catering costs are not included in the course price. The prices may also vary according to local conditions of realization or evolution of the regulatory framework of certain compulsory training courses modifying the content or the duration, following an agreement reached between the parties or for any other reason decided by IFS.


4.1. Order by mail, online or telephone:. The buyer must clearly indicate the references, designations and quantities desired, as well as his full contact details. IFS will then send a summary order confirmation indicating any shipping costs, which the buyer must return with the mention "good for agreement" and his signature. The order will only be considered final and therefore registration will be considered final only after full receipt of the payment by IFS and sending by IFS of the order confirmation recorded by e-mail subject to places still being available. For the Customer who is a natural person, registration will be considered final when IFS is in physical possession of the check(s) for payment of the balance, not yet cashed.

4.2. Reservations are taken into account by IFS in the order of their receipt.

4.3. Concerning internships/gift training (without indication of date): these prepaid amounts give the right to participate in an internship/training and are valid for 12 months from the date of issue. The beneficiary will register by internet or by telephone, using the code that appears on the letter given to him, on the date of his choice, depending on the places available on the day of registration. If the beneficiary cannot participate for a reason that is the responsibility of IFS, he/she will be offered another internship/training on other dates or reimbursement. In the event of loss of his gift voucher or non-use at maturity, no refund will be made.

4.4. General information on orders: it is recommended that customers keep a copy of their order and their order confirmation.


5.1. IFS reserves the right to postpone or cancel the training if the number of staff is insufficient to allow its educational conduct or if it is physically or materially impossible for the Trainer to provide the planned training. In this case, it informs the clients as soon as possible and will propose new training dates or reimburse the sums paid to the clients, excluding any compensation.

5.2. Any cancellation of training by the customer must be communicated in writing to IFS at least twenty (20) days before the start of the training. In this case, the customer retains the right to ask IFS to postpone or cancel his registration.

5.3. When the cancellation is due solely to the customer, whatever the cause, the INSTITUT DE TRAINING DE SAVONNERIE will retain as a forfeit the deposit paid of 30% of the amount due if the cancellation occurs more than 20 days before the start of the course.

5.4 After this period, if the cancellation occurs between the 20th day and the start date of the training, the full amount is due. There will be no refund if the client does not show up or decides to shorten the course.

5.5. If the client wishes to postpone his internship / training to another date, it is possible to do so without any penalty up to 45 days before the start date. Beyond that, the participant, to validate the new date, will have to pay a postponement fee: 30% of the amount between the 44th and 20th days before the start date, 50% less than 20 days and up to the day before the start of the session. No postponement is possible beyond that.
For the postponement to be validated, the corresponding amount must reach IFS no later than one week after the start date.

5.6. Any internship started is due in full to IFS


5.7. In accordance with the regulations of the Labor Code (articles L. 6353-5 and L. 6353-6) and the Consumer Code, the Customer who is a natural person (i.e. the beneficiary undertaking training on an individual basis and at his own expense) is free to withdraw by registered letter with acknowledgment of receipt and to cancel the order within a period of:
– 14 days from the date of the order if the latter was concluded remotely or off-site within the meaning of Article L.121-16 of the Consumer Code;
– 10 days from the order in other cases (including the signing of the training contract). No amount may be demanded before the expiry of the withdrawal period. An e-mail must be sent by the customer for the withdrawal to In this case, it cannot be paid at the end of this period a sum greater than 30% of the price agreed for the Client who is a natural person.

5.8. If, as a result of duly recognized force majeure, the Client Client natural person is prevented from following the training, he may terminate the contract. In this case, only the services actually provided are remunerated in due proportion of their value provided for in the contract (Article L6353-7 of the Labor Code).

6.1. The training action is exercised through theoretical contributions made by the speaker(s) chosen by IFS, which can be materialized in the supports given to the clients. It is also likely to be provided by means of practical exercises requiring the handling of devices, equipment, utensils, machines or others.

6.2. Customers undertake to carry out these manipulations by strictly respecting the instructions given to them and by refraining from behavior likely to generate risks for others, themselves and property.

6.3. Verification of the knowledge acquired during the training can result in an evaluation at the end of the course. The assessment methods are defined by IFS and, where applicable, by the public and private authorities that defined the benchmarks. Success in the scheduled tests results in the issuance of a certificate, an attestation and possibly an opinion on the acquisition of knowledge by the person concerned and, where applicable, the ability of the latter to carry out the tasks and operations constituting the objectives of the training. These elements will mention the objectives, the nature and the duration of the training action and the results of the evaluation of the acquired training, in accordance with article L.6353-1 paragraph 2 of the Labor Code.

6.4. Success in training requires the strong involvement of customers.


7.1. In cases where the training action is carried out in premises made available by the client, the latter undertakes to ensure that they comply in all respects with the applicable regulations.

7.2. For any training action requiring the implementation of materials, devices, equipment or installations belonging to the customer or of which he has custody or operates, the latter undertakes that they comply in all respects with the applicable regulations.

7.3. IFS cannot, under any circumstances, be held responsible for the functioning and operation of the installations, devices or other objects located in the premises where the training is carried out. Under these conditions, IFS cannot be held liable, in any capacity whatsoever, for the damage that these installations, devices or objects may suffer or for accidents and their consequences to which these installations, devices or objects would be subject. origin, and in particular for any operating losses likely to result therefrom. Only a serious fault, committed within the strict framework of its training mission, is likely to engage the responsibility of IFS.


7.4. IFS takes out insurance covering its professional civil liability and the various risks liable to incur its liability. The customer, for his part, must guarantee himself against the risks that he would incur for the staff of IFS  and accidents or incidents for which he would be responsible.

8.1. The responsibility of IFS cannot be implemented if the  non-execution or the delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code.

8.2. The seller, in the case of the online sales process, is only bound by an obligation of means; IFS cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.

8.3. The training offered complies with the French legislation in force. IFS cannot be held liable in the event of non-compliance with the legislation of the country where the services or products are delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the services or products he plans to order. The customer is solely responsible for the choice of services or products, their conservation from delivery and their use. Under no circumstances can IFS be held liable for any damage resulting from this. Under no circumstances can IFS be held responsible for the consequences of non-recommended use of our services or products, a fortiori, for use that does not comply with IFS prescriptions or the rules of the trade.

8.4. The information provided on the website does not in any way constitute a treatment recommendation (preventive or curative), a prescription or a diagnosis, and should not be considered as such. IFS assumes no responsibility for any consequences that may arise from the use of this information.

8.5. By validating his registration, the client acknowledges that he is not suffering from any disease, infirmity or allergy making the smooth running of the course incompatible with his state of health. He undertakes to respect the safety instructions, and in particular to wear certain accessories such as protective glasses, as well as the advice on the use of the products or the tools and tools which will be given to him by the Trainer.

8.6. Each customer must check that he is personally covered for the chosen activity.

9.1. For all the interventions carried out, the staff of IFS and its subcontractors are, by virtue of the texts, bound to the strict observance of professional secrecy.

9.2. This confidentiality clause does not prohibit IFS from quoting the client in its reference lists.

10.1. The content of the course is described in the presentation sheets on the website.

10.2. During the course of the course, some proposed activities may be adapted or modified taking into account the context. The IFS Trainer will do its best to offer equivalent services. In any case, IFS cannot be held responsible for these modifications and no compensation can be claimed by the client.

10.3. Some courses are organized taking into account a minimum number of participants. This number varies from one course to another and can be provided on request. If this number is not reached 6 days before the scheduled date of the internship, it is expressly agreed that IFS will not be required to maintain the internship. The sums already paid will be returned to the participant or postponed to another date or another course.

10.4. If the number of registrations was too high for a course, IFS will offer new course dates. In the event of refusal of the new dates proposed, the sums already paid will be fully refunded.

11.1. IFS is the owner of the website http://www.institutdeformationdesavonnerie and holds all the related rights. All the contents reproduced on the aforementioned sites are reserved under copyright as well as intellectual property and for the whole world.

11.2. The user only has a right of private, individual, personal and non-transferable use of the content of the site. IFS cannot be considered as granting any right other than that of consulting the site.

11.3. Without the prior and express authorization of IFS, it is prohibited to download all or part of the site or its content, to practice any representation or reproduction, even  partial of the content of this site, as well as any use of one of the elements of the site in a computer network environment or by the mechanism of links.

11.4. The IFS brand (Soapery Training Institute) is also the commercial name of AIRMEITH SAVONNERIE DE CAYLUS.

11.5. The written training materials given to the client(s) incorporate the teaching methods specifically developed by IFS. The contents of these media remain the property of IFS. The training client prohibits, for all or part of these media, any reproduction or reuse for training purposes of internal or external third parties, under any conditions whatsoever, except with the written authorization of IFS.

11.6. Any use of the IFS brand, name or logo is prohibited without the prior, express written consent of the latter; his possible refusal does not have to be justified.

12.1. If one or the other provision of these conditions is null or not applicable, all the other provisions however continue to be applicable: they will remain in force and in the state.

13.1. The information of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. The lack of information leads to the non-validation of the order. In accordance with the “Informatique et Libertés” law, the processing of personal information relating to customers has been declared to the National Commission for Computing and Liberties (CNIL).

13.2. The customer has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with IFS.

13.3. IFS undertakes not to communicate, free of charge or in exchange, the contact details of its customers to a third party.

14.1. In the event of a complaint or dispute, the buyer is invited to contact IFS in order to seek an amicable solution. In the absence of an amicable agreement between the parties, a Mediator may be called upon. In the event of failure of the amicable solution and/or mediation, any dispute relating to the interpretation or execution of these presents will be subject to the application of French law and will fall under the exclusive jurisdiction of the Commercial Court of MONTAUBAN, even in the event of incidental claim, warranty claim and/or multiple defendants.


Since May 25, 2018, a new European regulation has come into force on the protection of personal data (GDPR). Its objective is simple, to allow you to better control the use made of your personal data on the various sites and online services that you use.

This is an opportunity for us to reaffirm our absolute priority to guarantee the security, protection and fair use of your personal data.


We only ask you for the necessary data. 

Only the data allowing us to manage all aspects of your order are requested from you (basket, payment, order preparation, delivery, opinions or requests for information and advice on your order).


We will never ask you for irrelevant personal data, such as your income, number of children, type of accommodation, vehicle or profession, etc.


We do not purchase personal data from outside. We collect your personal data ourselves, in a transparent manner, during key moments in our relationship with you (creation of an account, ordering, request for information or advice, etc.)._cc781905-5cde-3194 -bb3b-136bad5cf58d_

The data you provide to us are only intended for the training institute, Savonnerie de Caylus. We undertake never to disclose, rent or sell your personal data to any third party. 

The subcontractors we employ may process some of this data, but they do so on behalf of the training institute, Savonnerie de Caylus, in accordance with our instructions and with an obligation of absolute confidentiality.



No spam from the training institute, Savonnerie de Caylus, you will only receive our newsletters if you have subscribed to them. 

All other communications by email or text message that we send you are related to your customer account and your orders (order confirmation, shipping, refund, request for advice,) or in response to your requests for information / advice /complaint to our Customer Service note.



How does the Training Institute, Savonnerie de Caylus use your data?

Your purchases on our site and in our shop


  • Your data: surname, first name, email address, billing and delivery address, telephone number

  • Their use: this information allows our customer service to help you find your basket, choose the delivery method, pay for your order, prepare your packages, ship them, inform you when shipping or availability, collect your opinion on the products purchased or your purchase experience. 

  • Retention period: The data concerning the orders are kept for 10 years. The data concerning the baskets are kept for 3 months, the data sent to our service providers for delivery are kept for 12 months.


Our Newsletters


  • Your data: your consent to receive commercial communications by email (newsletters), your surnames, first names, email address, billing and delivery address, order content

  • Their use: Inform you of news, promotions, thematic selections, new services or shops according to your ordering habits and this, only after having obtained your agreement to receive these newsletters.

  • Retention period: The data concerning the orders are kept for the duration of the subscription.


Your requests for advice, information or complaints to our Customer Service


  • Your data: surname, first name, email address, billing and delivery address, telephone number, order history

  • Their use : to respond to your requests in a personalized way and offer you quality. 

  • Retention period: Customer request data is kept for 10 years.


  • Credit/debit cards

  • PayPal

  • Offline payments

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